What Our Customers Are Saying
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Nikki Stenger
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The guys back at service counter was great with helping me with the whole process of my recall for my general from start to finish.
Dan Sheler -
bought a new 2017 ktm 500 exc-f from James during the open house, had a great experience. would highly recommend. by the way the bike is amazing thanks
Mark Livingston -
Service department has great guys working there. Super friendly and helpful.
Love looking around the store.Update 4/26/22
Took my bike in today, needed a new rear tire.
The guys got me in and out in about an hour. Didn't break the bank either.
Still maintaining 5 stars with me.Kenny Dollins -
Great people and great service! I bought a 2006 Polaris with issues. After they serviced the quad it was as good as new. I would definitely recommend them for all your parts and service needs.
roy holbrook -
Thank you guys for taking care of the service needed on my super duke! Really fast turn around on getting it taken care of and thank you Evan for even staying late so I could pick my bike up. Definitely earned my business!
Jesse Dunlap -
Service department is top notch! They serviced my Slingshot and helped coordinate warranty and insurance claims. Friendly service every time we spoke. Highly recommend!
John Wirthlin -
Incredible experience ... Lucas Hoffman was extremely helpful and the mechanic that worked on my quad did a great job... I have found my new dealership for future purchases and service....thank you so much
Chris Grooms -
I always have good luck working with Full Throttle. Especially in service Lucas does a fantastic job always goes above and beyond.
Joseph Hanks -
I went there today with my buddy and we both spent alot of money at full throttle and the employees were very helpful and polite with their service. The service counter for parts was very helpful and knowledgeable and Logan was very helpful in helping me find gloves and parts. Will always be my go to dealership for parts and apparel and definitely the best in customer service
TheLavaCatGaming TLCG -
Absolutely hands down the best in the business. It is so refreshing to have a motorsports dealer that you can TRUST! Superior communication and they do exactly what they say they will. I will never go anywhere else. I strongly suggest that you don't either.
Jeff Lopez -
Lucas went above and beyond to get the sound system we wanted for our machine. The teamwork was phenomenal from sales to pick up of machine to installation to drop off of machine. Couldn't ask for a better team. Thanks guys.
Tina Good -
Just bought my second used bike from these guys they are super easy to work with and made the whole experience fun!
Bruce Carpenter -
I am a female returning motorcyclist, a few years over the speed limit; & my experiences with practically every motodealership in the Metro Detroit area had left me questioning if I was ever going to be able to find the right bike for me @ the right dealership, with female-rider --friendly customer service! That is until I widened my search to Dimondale & found the wonderful folks @ Full Throttle Motorsports (FTM)!!
Their prospective buyer management model should be MANDATORY for every dealership in SE Michigan. They welcome you in to look at their bikes, have your salesperson lead you on test rides, and give you objective feedback on which bike would best fit your riding style& tastes, then they let you decide. Competitive prices & Unbeatable customer service, God Bless FTM, you are THE best!!Mama Betke -
John was very helpful and managed to get me a duke 390. They are very hard to come by due to the chip shortage. Highly recommend full throttle and John in specific.
AJ Pellegrino -
Professional service, did some warranty work for me and even gave the ATV a wash when I picked it up!
Ross Hacker -
We have purchased many different types of machines. We have also purchased accessories, clothing, helmets and of supplies. Full throttle has had the best prices forever. And service department to back it up.
Thanks for the professional treatment.
JayJ M -
Big shout out to full throttle service department. Lucas was able to assist me with my ktm repair and communicate throughout the process. Professional and knowledgeable. Thanks guys!
Dillon Birchmeier -
I had a very awesome experience the guys were awesome answered my questions And Lucus went out of his way to help me out , A BIG SHOUT OUT TO FULL THROTTLE THANK YOU YOUR AWESOME!!!!!!
BIG ROBS ESCAPADES -
Great place they have a good selection if in-stock ready to go bikes/quads/sleds very professional and helpful at every step of the sale
Jeremy Gray -
Evan and Lucas are the coolest kids on the block! Took my Fz-09 in to get my after-market exhaust installed. Evan walked me thru the process, made some great suggestions and underpromised and overdelivered on the completion time! With parts and tires needing to be ordered they still had me completed a day early. This was my second service visit with this crew and wont be the last - thanks fellas - bike sounds phenomenal!
Ryan Plaunt -
Lucas Hoffman always gives great customer service, a pleasure to deal with and answers all my questions. Shout out to Dan for selling me a beautiful Yamaha MT-09 for a great price. I will be back for my next bike!
Brandon Marchese -
I had a great experience at Full Throttle buying my first bike. The salesman was not pushy in any way. He was very helpful, knowledgeable, and answered all my questions. I am very happy and will be a returning customer!
James Hartley -
Evan in the service department was a great help. Scheduled to get a rear tire installed on my bike so I could wait for it and not leave it. Matched tire price I found elsewhere. Great service and great prices. Highly recommended
Martin Jay -
I ride an FZ-07. I blew the motor at the end of last season and wasn't sure what direction I should go. I took my bike to Allen and Lucas in service and they saved my summer. They did a full rebuild on my motor and all the upgrades I was looking to do. Big shout out to Mike in service as well as he did a lot of the build. I cannot thank them enough for the job they did as well as the patience they had as I kept wanting to add little changes. So happy with the decision I made and will always go to them with any future endeavors.
Daniel Bendele -
Both Evan and Lucas are superior customer service staff! Theyre both friendly, knowledgeable, and always explain what has been done when my Mule is serviced. They even helped me unload and load it back up onto my trailer. Usually I have my grandson to assist me but he wasnt available this trip. So Lucas helped me a lot. So appreciative of your staff. Five stars to you!
Patricia Kelly -
Dropped my Sxs off for normal maintenance and as always the service department delivered. Quick turn-around and great communication when they were finished. I can highly recommend them for any maintenance needs, or if you are in the market for a new unit see them for that too. They are who we dealt with when purchasing our unit, and that service was great too.
Russ C -
The service department was very helpful and accomodating. They did a fast and excellent job on the minor recall on my KTM. Thank you Lucas and Evan.They have a wide selection of motorcycles, helmets and gear to choose from. A seemingly endless list of parts in stock. It's a great place to get your motorcycle needs.
Steven Brennan -
Lucas is awesome, great customer service, very knowledgeable and helpful. Definitely be back. Great work!
tina keck -
My husband and I picked up my quad today and the process was very smooth and the employees were amazing. Thank you to our salesman Ally, she has been extremely helpful and on top of things. Huge thank you to Lucas for all of the very helpful information and great advice. He had an answer to every question and walked us through the manual etc. Great staff and great company. Cant wait to go back soon for my husbands quad.
Makenzie Wilson -
Bought a 2018 Polaris Slingshot end of June, Love it. Sales people were great went over the vehicle and explained the operation of it. I purchased the Demo which had 450 miles on it and they did the 500 mile oil change early at no extra charge. Love the Slingshot and the dealer, had a great follow up about a month after the purchase with the salesman who called just to see how I liked it. The best retirement toy ever. Warned my wife I will be very sad to put it away for the winter.
John Gordon -
The entire staff at full throttle is top notch. We just picked up a 23 XCR. Sales team is great and easy to work with across the board.
Series Pott -
Just picked up my Kwai its from having a warranty repair.
Full throttle got my machine back to faster than expected. I as treated with respect and professionalism.
Kawasaki backed my repair 100% .
Thanks to Kawasaki and the staff that helped me at full throttle.Chad Johnson -
Ive had great luck doing business through full throttle. Bought a new bike last year and just love it. And Lucas in the service department seems to make my visits there as smooth as possible and has gone out the way a few times to accommodate things to work out for me. Big thanks to him and the techs for keeping me rolling and alley in sales for helping me get my bike.
chance morrison -
Bought a Z1000 a few weeks ago and John was great to work with. All in all had a great experience and I'll be back when I'm ready for a new ride!
RCFlier90 -
Justin in the service department was great!!! I will always ask for him. They even delivered my quad to my house. How great is that
Chris McCaffrey -
This is the second time I have brought my bike into the shop with absolutely zero issues. Lucas is very friendly and helpful and clearly knows his stuff. This last time I brought my bike in after a wreck looking to covert my fz6 into a streetfighter. I'm going to try to add some pictures because it looks wayyy better than it did before. They even fabricated a bracket so I could keep my speedo and tach. Austin did an awesome job on the bike and I'll certainly be going back when I want to change my handlebars.
ryan champion -
Squeezed me in right at 2:59 an hour before they close today on Saturday to put a new tire on my 2009 vulcan. Im a big procrastinator and they came to the rescue right when I needed it. Means a ton they helped me out, and for the best price around I really couldnt ask for more
Trevor Perrin -
I laid my bike down 2 weeks ago got it into them the day after the accident and they got it done a lot faster than I expected them too Evan kept me in the loop on what was going on with it and jace did a great job with the repair. It rides like its brand new!
jack stacy -
The Widest selection of new and preowned dirt, dual sport, street, track, and cruiser motorcycles, from just about every manufacturer too. The friendly and well versed sales, parts, and service personnel will find and or fix your bike, every time. The parts department as well as the Service Manager, Lucas do a great job of competitive pricing, as well as my wait time when I make the 1.5 hours drive from the Detroit, MI suburbs. This is the only dealer Ill buy my parts, and let service any/all of my motorcycles going forward. A+ Experience all around!
Matt Butt -
I wanted to take a moment & give a quick overdue huge thanks because all most people ever do is complain and make nasty reviews and never take the time to make good reviews and give praise when it is due. So I would like to give a huge thank you to Lucas Hoffman personally over at Full Throttle for dealing with my issues mechanical along with personal and doing such amazing work installing the new transmission into this beast she runs so seamlessly and like a brand new bike! She runs smoother than the first day I got her. I cannot begin to express how thankful I am for Lucas and the team over there at Full Throttle for taking such great care of me and my bike, even with all my personal problems alot being financial that I was dealing with in the middle of the repair. I did not make it easy for them, they truly are great guys over there! They do phenomenal work and know how to take care of their customers! My transmission is so freaking smooth it's undescribable. Thank you again for everything(2005 Honda CBR 1000rr)
Erick Arzberger -
I don't normally take the time to do reviews, and I rarely take my machines to the dealership.
But after talking to the service personnel and getting some insight into the issue. I knew it was at the right place.
A couple of days later it was fixed and good to go, and to my surprise, the cost was less than Quoted.
Great Service!kwame johnson -
Undersells and over deliveries, awesome group of employees.
Told me two weeks, but got everything done within a week. Very knowledgeable. They did an amazing job, originally fox powersports was my spot, but a friend recommended full throttle and I'm glad I came here instead. They were able to provide the diagnosis that fox couldn't within a day or two.Alex Welch -
Can't speak highly enough of the parts and service department at Full Throttle. I recently purchased some used Rzr Rs1's. Went to somebody closer first on US127. Totally ignored by all employees in that store. Went to Full Throttle and was greeted and helped. Told the employee the story about previous experience at other things store. Gave me a discount as a way of saying thanks for coming in
The service department, these guys are awesome and by far the best customer service I've worked with in a long time.
Communication was great through the entire process, suggestions are spot on, greet you by name and thank me for my business. The service department has got my loyalty and repeat business. Go to these guys. They won't let you down.Todd Borchard -
We have purchased two side by sides from Full Throttle and both times the customer service was great and the process was easy. We purchased the preventative maintenance packages with both units and it is so worth the money. Lucas and Evan in the service department are top notch. When the units need serviced they will send someone out to pick them up and drop them back at the house when completed. Last time we had them picked up they were really dirty and we hadn't had a chance to clean them before being serviced. When the driver dropped them off they looked brand new, they had taken the time to clean them up for us. Lucas goes up and above to make sure all his customers are happy, he has even given us his cell number to contact him anytime we need anything.
Jessica Haughton -
First time customers of Full Throttle and we couldn't be happier! Sales, service, and parts employees were helpful and very easy to talk to. They answered all of our questions and made the experience very positive.
David Baert -
Alright, so I bought a 2021 Kawasaki Ninja 400 as my first bike from these guys over a year ago, June 2021. I haven't been in for any service on it, I've enjoyed wrenching on it myself, but the sales environment was chill. Sat on a bunch of bikes I couldn't afford at the time, gave a young guy a sale, and started my great adventure. I went to a few other bike shops in Lansing before-hand and they just didn't seem as refined or nice as this place. I have over 4000 miles on my odometer, and I still wear my Full Throttle t-shirt!
Bryson -
I recently bought a 2018 Polaris Rzr here and overall had a great experience. My salesman was John (young John) and he was extremely professional and made the process so easy. The staff is fun and easy going, and i was able to walk away with my dream Rzr. There was no unwanted pressure like you feel at some dealerships. Highly recommend buying from here and ask for John!
chelsea campbell -
I had a great time working with full throttle!. Me and my wife Both bought ATVs And couldnt be happier with the experience. My salesman was clay And he was super helpful making sure I had everything I needed witch made the process very easy. Lucas in service was a huge help answering all of my questions and giving me some really good advice!. Thank you to the whole team for making our summer exciting.
Brandon Wilson -
Haven't had a bad experience. This is the second machine ive bought from here, and John did a great job getting the machine I wanted. Lucas is also a great person from the service dept. Great attitude and always real easy to deal with. Have absolutely no issue recommending full throttle.
Evan Essex
Absolutely awesome experience! Super helpful I was so confident in my purchase of my first bike here. Tyler was absolutely wonderful in walking me through everything and was super thorough on ALL of the paper work. I would def recommend them and would absolutely do business with them again